What Changes Does Video KYC and its AI Bring to the Insurance Sector?
As video KYC tools are being implemented in the insurance sector, it is starting to adapt to the new features that come along with these tools. Artificial intelligence is an important feature present inside a video KYC tool as it is used in various ways. From capturing data and processing them to other such applications, artificial intelligence can be termed as one of the essential backbone attributes required for the smooth functioning of video KYC. Let us look at the changes that it brings to the insurance sector. Artificial Intelligence and Video KYC Bring the Following Benefits in the Insurance Sector: Providing better customer service: You will always find an AI chatbot in your video KYC tool. Its purpose is to provide customer support and helpful suggestions related to basic queries. These AI chatbots are programmed to interpret and analyze the customers' statements and provide an almost accurate answer. These AI chatbots can be integrated not only into the video KYC tool