Kwik.ID

  The process of waiting in long lines to submit the KYC forms is now over. Different banks and other financial institutions no longer encourage an such action. Thanks to the innovation of digital KYC, customers can now complete their KYC anytime, anywhere using their mobile, tablets and laptops. This technology has recently received more recognition during the Covid scenes in 2020. Earlier, the customer onboarding KYC is an important process. But now, with the introduction of digitalization, all institutions have started to slowly adapt to this method. Facilities provided by Digital KYC There are several facilities provided by digital KYC . Some of them include: Optical Character Recognition: Earlier, all the actions were done by hand but now, AI technology had speed-up the process. The OCR scans all kinds of government documents like driving licenses, passport, etc in no time. Geo-Tagging: In a video KYC, the geographic location of a customer can be easily traced due...

  It is needless to point out that the customer onboarding happens to be the most important tasks that you would undertake. However, if you take this lightly you would find that the first impression that a customer develops regarding your brand might get affected. However, in order to create the best customer onboarding platform you should pay attention to details and be aware of the common mistakes that might affect your customer onboarding process. So, here’s a guide that might help. What are some customer onboarding mistakes?       Do not take the customer for granted. You should never ever make your customer onboarding process complicated because the customer might get confused, and the process might become a cumbersome experience for him. Therefore, assess your customer onboarding process and if there is any step or, anything that might create confusion rectify that. Introduce a tutorial for them that will help them get through the process, and this tutoria...